TIPS FOR A MAGICAL EXPERIENCE AT SANTA'S LODGE

Before Arrival

• To make your experience extra special, we ask that you contact us through the "Contact" button above and give Santa some fun details about your child—like their name, age, teacher’s name, Elf on the Shelf, and a recent accomplishment or event. Santa loves having these personal tidbits to share during your visit!

• We also recommend stopping by the restroom before you arrive. Santa's Lodge does NOT have a restroom. We'd hate to have your visit cut short if nature calls. 

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Upon Arrival

• Every visit to Santa's Christmas Lodge is a private, one-on-one experience just for your family. When you arrive, check the color of the light in the window up by the peak of the lodge.

  • Red light (on the Left): Please stay in your vehicle and tune your radio to 98.7 to enjoy stories and jokes from Santa while you wait.

  • Green light (on the Right): It's your turn! Feel free to come in and enjoy your time with Santa.

• We ask for a few minutes between visits for Santa to tidy up and reset everything for your family. This way, each visit feels fresh and personal!

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Time of Event​

• To make the visit extra magical, please participate in the conversation to help Santa out with the details. Conversation can nicely guide the flow of the visit.

• Santa loves it when you address your child by name during the visit—it adds to the magic!

• A quick note on touch: As we all know, times have changed, and everyone’s comfort with touch can vary. Santa wants the visit to be very welcoming.  If necessary, he may ask for your help to lift the children onto his lap.  If there is great discomfort, an arrangement with children sitting next to Santa can be made.  Everyone is encouraged to join in, even those who may be a little skeptical!

• Photo time: We want you to capture all the magical moments! Please feel free to take as many photos and videos as you'd like. A few tips to help you get the best shots:

  • Charge your camera and clean your lenses before you arrive.

  • Consider a flash or fill light to make sure you get clear, beautiful photos in the lodge’s cozy lighting.

  • Use a tripod or phone mount (we provide these for your convenience!) for steady shots, though our mount may not fit larger tablets.

  • Take lots of pictures—digital space is plentiful, and those precious moments go by so quickly!

• Santa loves pets too! If you’d like to include your furry friend in the photos, please let Santa know ahead of time. Please bring a lap blanket to keep things neat and cozy. Santa visits with many children that may have allergies, he'd hate to have your pet stay with us for the next visitors. 

• Help Santa stay on time, keep the children together, and respect the next customers who are about to visit Santa. 

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After the event

• We’d love to hear about your experience! Once you’ve made your memories, please consider sharing your visit on social media and tagging us. You can also leave a testimonial on our website at lodgesanta.com to let others know how special your experience was.

• If you're comfortable, feel free to send us some of your favorite photos! We’d love to showcase them on our site to inspire other families.

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Important Reminders!

• Santa Doug does not believe in the "Naughty List" and will never tell a child they’re on it—he’s all about spreading kindness!

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Email Santa in advance of any special considerations: santa@lodgesanta.com